Terms & Conditions: Transfers, Cancellations and Refunds

Once paid for any event (course, workshop or retreat):

• We are happy for your booking to be transferred if you are able to find someone to fill your place (same accommodation option unless an alternative is available for a retreat) up to 48 hours before an event starts.
• If you need to cancel with more than one calendar months notice , we will keep 25% of your booking. Any balance payment will be refunded to you.
• If you need to cancel with less than one calendar months notice, we will keep 50% of your booking.
• If you need to cancel with less than two weeks notice, we reserve the right to keep the full amount.
• Cancellation in special or sensitive circumstances will be considered at Lucy’s discretion.

Life can be unpredictable, so we strongly recommend that you take out your own insurance, for any last minute illnesses etc. Guest First offer course/holiday cancellation insurance.